Managed Services
Managed Services
IDC Global Networks manages networks, security, and critical business systems for the most demanding of clientele. These customized solutions, which include maintenance, monitoring, and troubleshooting, ensure the highest reliability and performance. Our expertise provides a worry free environment so that your company can concentrate on its core business.
Network Management
IDC Global Networks defines network management as a service that employs a variety of tools, applications, and devices to assist human network managers in monitoring and maintaining networks.
Performance Management
IDC Global proactively monitors Wide Area Network traffic providing information and notification on bandwidth utilization, optimization and uptime. Network management protocols such as Simple Network Management Protocol (SNMP) are employed to deliver real time network outage notification. Outages are addresses immediately and our advanced troubleshooting systems and procedures ensure that your network will be restored in the shortest period of time.
Customer Premise Equipment (CPE) Management
IDC Global can procure, program, and monitor CPE routers and switches. Hardware health and utilization are monitored. Hardware failures are addressed immediately, alleviating the problem or replacing the hardware.
Managed Hosting
IDC Global’s managed hosting solutions provide peace of mind knowing that your systems are secure and highly available. These elements can include architecture and design, server management, patch management, data archiving and restoration, security, and “remote hands.” IDC Global Networks offers customizable managed hosting packages for both the dedicated and shared hosting options.
Managed Security
Managing the integrity of a network can be an overwhelming task. Controlling access, preventing viruses and worms, and maintaining firewalls and VPNs are just some of the challenges companies face today. IDC Global Networks’ comprehensive suite of security products and services will ensure that your network is not compromised.